Description

Department:

36300 Wake Forest Baptist Medical Center - Administration: Radiology

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

5-8 hour shifts

Pay Range
$20.40 - $30.60

EDUCATION/EXPERIENCE:

High school diploma or GED equivalent required. Basic computer knowledge, skills and experience. Medical terminology and basic anatomy preferred.

ESSENTIAL FUNCTIONS:

1. Ensures that requests for patient information are fulfilled. Assists with locating files, printing film of soft copy images or creating a CD of soft copy images. 2. Maintains complete and accurate patient files by monitoring PACS database for patient/image accuracy. Assists with correcting unverified studies. Patient confidentiality is maintained to protect patient rights.

3. Outside exams are uploaded into our PACS system for review/comparison purposes. Proper personnel are notified when CDs from outside facilities are not compatible with our PACS system.

4. Ensures exams are dictated in a timely manner by monitoring the completed exams report and performing appropriate actions to obtain interpretations by radiologist. Problem exams are researched and appropriate action is taken to resolve issue.

5. Maintains effective communication with customers. Greets and offers assistance, providing appropriate information in a prompt, courteous and helpful manner. Answers telephone and takes messages.

6. Monitors retrieval requests and processes queues for all clinical departments that are using soft copy images for primary review.

7. Maintains knowledge and skill of appropriate equipment to ensure proper use and efficiency of duties performed.

SKILLS/QUALIFICATIONS:

• Ability to perform detailed tasks accurately
• Ability to handle multiple job tasks
• Ability to communicate effectively and professionally with physicians, staff, Medical Center personnel, and patients
• Ability to work with frequent interruptions

WORK ENVIRONMENT:

Clean, comfortable, office environment

Subject to stressful conditions

Moderate noise environment

Subject to frequent interruptions

Exposure to hazards from electrical/mechanical equipment

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Provides support to medical and technical staff in the area of image management of patients having radiological and imaging procedures. Utilizes Picture Archival Communications System (PACS) to maintain electronic patient filing system.