Position Type: Full-Time
Reports To: Librarian
Schedule: Primarily weekday hours, with regularly scheduled evening and weekend hours as required for programs, meetings, community events, and library operations. Schedule may vary based on library programming and community needs.

Position Summary

The Library Services Coordinator is a hands-on, community-focused position responsible for supporting and delivering a broad range of library services in a small rural library. Because of the size of the library and staff, the Coordinator performs a variety of duties across daily library operations, including circulation, patron assistance, collection support, programming, community outreach, technology assistance, communications, and special events.

This position is ideal for someone who enjoys variety, working directly with the public, building relationships within the community, taking initiative, and contributing to virtually every aspect of a small community library.

The Library Services Coordinator works closely with the Librarian and other staff to ensure that the library is welcoming, responsive, well-organized, and actively connected to the community.

Essential Duties and Responsibilities

Library Operations and Patron Services

Provide friendly, knowledgeable, and responsive service to library patrons of all ages.
Assist patrons with circulation, check-in/check-out, renewals, holds, registrations, account questions, and other routine library transactions.
Assist patrons in locating books, information, resources, and services.
Provide basic reference and research assistance.
Assist patrons with computers, printers, scanners, internet access, online resources, and other library technology.
Help maintain a welcoming, clean, safe, and organized library environment.
Open and/or close the library as assigned and follow established opening and closing procedures.
Handle routine daily operational responsibilities when the Librarian is unavailable, within the scope of the position.
Follow library policies, procedures, confidentiality requirements, and applicable laws and regulations.

Programming and Community Activities

Plan, develop, coordinate, promote, and lead library programs for children, teens, adults, families, and seniors.
Develop programs based on community interests and needs.
Prepare program materials, supplies, spaces, schedules, and promotional materials.
Lead programs and activities independently or in collaboration with staff, volunteers, presenters, and community organizations.
Assist with seasonal programming, special events, educational activities, and community celebrations.
Evaluate programs and make recommendations for future programming.
Maintain program calendars and related records.

Community Outreach

Develop and maintain positive relationships with patrons, schools, community organizations, local businesses, civic groups, senior organizations, and other community partners.
Represent the library at community events and activities.
Identify opportunities for the library to increase awareness of its services and strengthen community connections.
Help bring library services and resources to residents who may have difficulty accessing the library.
Participate in outreach activities, presentations, fairs, community events, and other off-site activities as appropriate.

Collection and Materials Support

Assist with selecting, ordering, receiving, processing, shelving, and maintaining library materials as assigned.
Assist with collection organization and shelf maintenance.
Identify damaged, missing, outdated, or worn materials and bring them to the attention of the Librarian.
Assist with displays, book recommendations, seasonal collections, and other activities designed to encourage use of library resources.
Process new materials and maintain accurate physical organization of the collection.
Assist with ILL program

Communications and Promotion

Assist with promoting library programs, services, resources, and events.
Prepare or contribute to flyers, newsletters, website content, social media posts, calendars, press releases, and other public communications.
Maintain accurate and timely program and event information across appropriate communication channels.
Take photographs or collect information for promotional purposes in accordance with library policies.

Administrative and Clerical Support

Maintain accurate records, statistics, attendance information, and other documentation as assigned.
Assist with filing, copying, scanning, data entry, correspondence, and other routine administrative tasks.
Assist with preparing materials for meetings, programs, reports, and special projects.
Help monitor supplies and communicate purchasing or maintenance needs to the Librarian.
Assist with routine financial, inventory, or recordkeeping tasks as assigned.

Facilities and General Support

Help maintain the appearance, organization, and functionality of library spaces.
Set up and clean up before and after programs and events.
Identify facility, equipment, technology, safety, or maintenance concerns and report them promptly.
Assist with displays, signage, furniture arrangements, and other projects that improve the library environment.
Assist with grants applications and reporting

Evening and Weekend Responsibilities

Because the library serves a rural community with patrons who may not be available during traditional business hours, this position includes regular evening and weekend work.

Evening and weekend responsibilities may include:

Leading or assisting with evening and weekend programs.
Staffing the library during scheduled evening or weekend hours.
Attending community events and outreach activities.
Assisting with special events, workshops, lectures, children's activities, and seasonal programs.
Opening or closing the library as scheduled.
Participating in occasional meetings or activities outside normal business hours.
The specific evening and weekend schedule will be established by the Librarian and may vary based on programming and operational needs.

Other Duties

Because this is a small rural library, employees are expected to be flexible and willing to assist wherever needed. Duties may change as community needs, library services, technology, programming, and operational priorities change.

The Library Services Coordinator may be asked to perform other related duties consistent with the position and the mission of the library.

Knowledge, Skills, and Abilities

Excellent customer service and interpersonal skills.
Ability to communicate effectively and respectfully with people of diverse ages, backgrounds, and abilities.
Ability to work independently, prioritize responsibilities, and take initiative.
Strong organizational and time-management skills.
Ability to manage multiple projects and responsibilities simultaneously.
Comfortable working with computers, common office software, library technology, and online resources.
Ability and willingness to learn new technologies and library systems.
Strong written and verbal communication skills.
Creativity and enthusiasm for developing community programs and activities.
Ability to establish positive relationships with community members and organizations.
Dependable, flexible, and willing to perform a wide variety of duties.
Ability to maintain confidentiality and exercise good judgment.
Ability to work effectively both independently and as part of a small team.

The Successful Candidate

The successful candidate will be someone who enjoys being part of a small, community-centered organization and is comfortable wearing many hats. This position requires someone who can move comfortably between helping a patron find a book, troubleshooting a computer issue, preparing a children's program, setting up a community event, shelving materials, doing outreach, and helping with administrative tasks.

Flexibility, initiative, reliability, creativity, and genuine commitment to serving the community are essential to success in this position.

What This Job Really Looks Like

This is a hands-on, highly varied position in a small library. Our staff members wear many hats, and no two days are exactly alike. The Library Services Coordinator may spend part of the day assisting patrons and managing circulation, then shift to planning a children's program, preparing an outreach activity, creating promotional materials, shelving books, helping a patron with technology, or setting up for an evening community event.

We are looking for someone who enjoys variety, takes initiative, works well independently, and genuinely enjoys connecting with people. The position includes regular evening and occasional weekend responsibilities associated with library programs, community events, outreach, and library operations.

If you like the idea of being an important part of a small community library and having a direct hand in making its services happen, this may be the position for you.