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JPMorgan Chase
Wilmington, DE, United States (on-site)
30+ days ago
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JPMorgan Chase
Wilmington, Delaware, United States (on-site)
30+ days ago


Digital Photo Librarian work closely with a variety of Chase teams to plan asset centralization, build and curate enterprise-level repositories, and track asset effectiveness across multiple digital channels. Key focus areas include reimagining asset management processes, planning migrations, and expanding client capabilities. You'll be a resident subject matter expert in the technical capabilities of the Adobe Experience Manager (AEM) platform, as well as the best practices for managing Images. You'll work closely with team members across the firm to translate business, creative, and operational requirements into a DAM development roadmap and be responsible for leading the ongoing development, integrations, migrations, and technical best practices for the AEM Assets platform.

Job Responsibilities
  • Develop a scalable plan based on best practices for all our content to be able available for distribution through a variety of channels. Manage and archive all hard-drives from all shoots, Support reporting and evaluation of photography needs and assessment as necessary for Brand Creative or Performance Marketing.
  • House raw and retouched photos, with a correlating document listing who oversees campaign shoot, involvement etc., Be able to organize and create efficient metadata models/schemas, taxonomy namespaces, and search schemas. Follow governance, process, and training documentation for future continuity in managing assets. Perform ingesting, organizing, general asset maintenance and management, as well as, associated issue management, and curating daily in the digital asset management system.
  • Perform digital asset lifecycle maintenance activities, such as digital archiving and asset expiration. Proactively manage communications about updates, enhancements, and user support needs.
  • Partner with User Experience, Project Management and IT on design and implementation of new solutions, work closely to ensure assets are rendering appropriately. Monitor automated communications from Brand Portal to ensure they are meeting Risk and Control Standards.
  • Responsible for thinking through proper access and controls within AEM/Brand Portal. Brand Portal's browser-based portal environment enables you to easily search, preview, and export assets in approved formats or share assets with your internal business users.
  • Responsible for intake and distribution of photos per line of business (LOB) requests and partner closely across brand management, art directors, creative teams, and marketers.
  • Troubleshoot technical issues and bugs through engaging forums, technical support, IT Engineering, and/or consultants, Analyze and report regularly on metrics that pertain to goals and benchmarks for access, usage, and asset lifecycle.

Required qualifications, capabilities, and skills
  • BS/BA degree in Library Science, Marketing, Information Systems or related work experience.
  • 3+ years of strong Web Content Management experience with knowledge of Web Content Authoring
  • 3+ years experience of AEM DAM and Workflows, thorough knowledge with implementing Web Content Authoring Production, Configuration, and Publishing
  • Excellent knowledge of all Microsoft Office applications; with a proficiency in Excel, compiling reporting and delivering metrics to partners
  • Knowledge and experience with Adobe Creative Suite.
  • Experience working with geographically separate project teams
  • Superior problem solving, organizational, decision-making, written, oral and interpersonal skills

Preferred qualifications, capabilities, and skills
  • Excellent estimation abilities in scoping work in a highly complex environment
  • Availability to work nights/weekends during release activities, if needed
  • Experienced on regression testing when new toll features get released

About the Team

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Job Information

  • Job ID: 68208586
  • Workplace Type: On-Site
  • Location:
    Wilmington, Delaware, United States
  • Position Title: Digital Photo Librarian
  • Company Name For Job: JPMorgan Chase
  • Job Function: Other
  • Job Type: Full-Time

Please refer to the company's website or job descriptions to learn more about them.

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